Thank you for shopping at (website link). We value your satisfaction and strive to provide you with the best shopping experience possible. If, for any reason, you are not completely satisfied with your purchase, we are here to help.
Returns
We accept returns within 02 days from the date of purchase/ receipt. To be eligible for a return, your item must be unused and in the same condition that you purchased/ received it. It must also be in the original packaging.
Refunds
Once we receive your return and inspect the item, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that the refund amount will exclude any shipping charges incurred during the initial purchase.
Exchanges
Only damaged or defective items can be exchanged.
If you would like to exchange a damaged or defective item for the same/ a different item, please contact us at + 94 77 544 3296 within 02 days of purchase/ receipt.Â
Non-Returnable Items
Certain items are non-returnable and non-refundable. These include:
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Damaged or defective items
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Sale ItemsÂ
Return Shipping
You will be responsible for paying the shipping charges for returning your item. Shipping charges are non-refundable.Â
Processing Time
Refunds and exchanges will be processed within 03 business days after we receive your returned item. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.
Contact Us
If you have any questions or concerns regarding our refund policy, please contact us at + 94 77 544 3296. We are here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.
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